About us
“My hotel” is an innovative web service that helps hoteliers earn more. We increase the satisfaction of guests, remove the language barrier, control the staff, see sales and much more.
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Earn more with us! We have created perhaps the best web service for hotel and guest communication. Using the My Hotel service will help sell more additional services and goods, control and manage staff in a single information space, make guests’ stay more comfortable. All the services of your hotel are now available in one place, which is as close as possible to your guest. After all, what could be closer to a modern person than his favorite smartphone? Being there is the key to success! Increase the level of service of your hotel in one day without tedious software implementations, costs for new equipment and staff training. The service allows you to overcome the language barrier, now it is not so important how well the staff knows foreign languages (do not overpay for language knowledge). Negate the mistakes and misunderstandings caused by this. Get instant feedback, which will allow you to quickly resolve conflict situations and be the first to receive feedback from the guest. Prompt response to the problem will successfully solve it. All hotel offers are just a click away, meaningful information and online communication, here and now! The hotel is in touch with the guest 24/7 from anywhere. In the room, on the beach, in the SPA, on excursions outside the hotel, the guest can quickly and conveniently order the service he needs, or clarify the information of interest without waiting in line, waiting and language barrier. My Hotel is NOT a mobile app. The guest will not have to download, install, waste time on this and fill up space in the smartphone’s memory with an application that he may never need again. The connection time to the service is 2 seconds * -* The time may depend on the Internet speed. Accept payments for goods, services and accommodation online — quickly and contactlessly. The presence of a website is not necessary. How does it work? The guest checks into the room, scans the QR code with the smartphone camera and logs in to the system. Through the chat, the guest communicates with the hotel administrator, sees and can order and pay online for any of the hotel services, including accommodation. In one click, informs the administrator that it is not worth bothering him or sends a request to clean the room, informs about the intention to leave the hotel. All guest requests are received simultaneously by the administrator for control and the responsible executor or service. All dialogues, orders and the time of their execution are logged and available for analysis by the hotel management. Request a presentation for a detailed description
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